Now Hiring - Inside Sales in Olathe, KS

Job Description: Inside Sales Representative

FLSA Classification: Exempt

Supervisory Responsibilities: 0

Reports to: Director of Client Experience

Department: Sales/Client Experience

Position Summary:

Inside Sales Representatives have an extensive technical knowledge that allows him/her to analyze and tailor back-up power plan solutions and pricing for the end customer’s specific needs. Inside Sales teammates build and maintain client relationships, work extensively with internal operations and production teams, manage and traffic orders, and conduct training to their assigned dealer partners, national accounts, and customers.

Essential Duties and Responsibilities:

· Build and maintain client relationships with existing assigned dealers and national accounts.

· Identify, qualify, and introduce new client prospects to HIPOWER products.

· Initiate on-boarding steps and track the progress of each step.

· Work with management team to develop client goals, prepare/receive signed contract.

· Participate in formal quarterly review sessions with assigned clients.

· Assess all assigned client needs and work with internal operations and production teams to:

o Develop solutions and pricing.

o Present technical recommendation(s) with supporting specs, drawings, and pricing

o Close opportunities and process orders through our internal SAP system

o Manage and track orders, attend status meetings and provide weekly updates to clients.

o Keep SAP system accurate.

o Oversee order throughout lifespan & provide knowledgeable prompt support.

o Prepare shipping documents and coordinate coordination for outbound shipping.

o Advise and escalate any concerns to management throughout order lifespan.

· Prepare materials and conduct sales and technical training for dealer partners.

· Provide input on HIPOWER data sheets, CAD drawings and marketing brochures.

· Develop and update sales and technical training materials as needed.

· Travel and interface with dealers and national accounts to ensure needs are being met.

· Coordinate travel for assigned dealer and national account factory tours.

· Attending and participating in tradeshow; develop special sales materials as needed.

· Contribute to the continuous improvement of the Quality Management System

· Perform other duties as assigned.

Competences, Skills, and Abilities:

· Associate degree in electrical or mechanical engineering, HVAC-R Technology, Industrial Controls

· 3+ years of sales engineering experience, customer support and/or working manufacturing line.

· Experience in the power generation industry

· Medium to Expert in Microsoft Office Suites programs

· SAP experience, preferred.

· Ability to effectively manage multiple priorities and deadlines with a keen sense of urgency.

· Strong organizational and interpersonal skills with history of successful collaborative engagement

· Excellent communication skills, both written and oral, with technical writing and training experience

· Attention to detail & problem-solving in a demanding environment with good judgement.

· Ability to collaborate with people from all walks of life in a positive, motivating, respectful way.

· Be dependable and accountable to support customers across different time-zones.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Required to talk and hear. The teammate is sitting in an office environment most of the time; frequently move around workstation/area and production floor, using PPE all the time; position self to access different areas and angles of the product being assembled, to include stooping, bending, and crouching.

· Lifts, pushes/pulls, carries, or otherwise moves and positions objects weighing up to 15 lbs. on an occasional basis.

· Sitting for extended periods of time.

· Personal Protection Equipment (PPE) usage at the factory.

· Frequently use hands and fingers, to handle, or feel and reach with hands and arms to operate office equipment and or move parts/equipment.

• Visual acuity is necessary to do the job safely and effectively. Specific vision abilities required by this job include close vision work to perform inspections and in reading schematics, peripheral, profundity, blueprints, and instructions.
• Must be able to distinguish and ensure product quality in a fast-paced production environment.
• Must be able to identify, prioritize, and meet multiple expectations for area of responsibility.

Work Environment:

· This position works in an office environment and sometimes needs to access the production floor, a non-air-conditioned/heated warehouse setting, with some outdoor exposure during the workday. Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and some exposure to dust, noise, fumes, and gases.

Hipower Systems provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company sponsored employees’ activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• customer support: 3 years (Preferred)
• inside sales or sales engineering: 3 years (Required)

Work Location: In person